Contents of

Software Shock:
The Danger of Opportunity

by Roger S. Pressman and S. Russell Herron

ISBN: 978-0-932633-20-0  
©1991  240 pages   softcover  
$19.95 (plus shipping)

Subject(s): Software Engineering, Software Industry, Software Maintenance

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Acknowledgments
Preface
Introduction: The Invisible Revolution

PART I: TODAY AND TOMORROW

1 Hackers, Headaches, and Headlines

Software: Process and Product
Hackers - A Culture Emerges
Headaches - Quality and Timeliness
Headlines - Out of the Closet and into Our Minds

2 Software in the Twenty-first Century

The Workplace
Monogrammed and Other Customized Products
Customized Information
Navigating a Sea of Information: Storm Warnings
In Search of New Modes of Education
The Little Red School House
Communications
A Network Collapse: The Case of the Wandering Bug
A Network Collapse: Malicious Mischief
A Global Economy

3 Orthogonal Connections

Cities and Software
Drive By Wire
Artificial Reality
Software Psychosis
Software and Human Evolution
The Way We Think
The Quest for HAL
Intelligent Machines
Social Consequences
The Millennium Cometh

PART II: ORIGINS

4 In the Beginning

The Era of the Mainframe
New Concepts in Small Packages
Coming of Age
The Software Dilemma

5 The Driving Force

Danger Signs
Competition in the Land of the Rising Sun
Of Knowledge and Power
Computing Power: Potential and Reality

PART III: CULTURE, COMMUNITY, AND CREATION

6 Corporate Cultures

The Establishment
The Young Bulls
The Start-Up
It's Crazy, But It Just Might Work
Everybody Else Is Stupid
The Wall
Consensus and Paralysis
Work and Fun
Structure in the Midst of Chaos
The Last Word on Corporate Cultures

7 Who Are The People

A Personality Profile
It Takes All Kinds to Build a Team
The Roles People Play
The Sorcerer and the Apprentice
Learning the Craft
Who Is the Customer
Shopping for Software
Communicating with the Customer
The User
The People - Final Comments

8 What They Do and How They Do It

Software Quality
What They Did
What They Do
How They Do It
The Iceberg
A Software Legacy
What Should Have Been Done?
Engineering Tools and Automation - A Retrospective
People and Tools
Tools of the Trade
Challenges and Chainsaws
What Have The Learned?

PART IV: MAKING SOFTWARE WORK FOR YOU

9 To Buy or to Build (or Maybe Both)

It All Begins With A Simple Purchase
The NIH Syndrome
The BWC Syndrome
The Maintenance Trap
Buying It, Then Building It
Building It, Then Buying It
Last Thoughts

10 Software and You: How to Profit

A Simple Strategy
The Problem of Choices
The Road to Sophistication
The Road to Knowledge
The Road to Creativity
The Road to Tomorrow

Glossary
Index

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