The theme of this practical guide is simple: To make information systems successful,
adapt them to people.
The author argues convincingly that optimizing computers'
potential requires first an understanding of people's reaction to computers and
the inevitable changes that accompany their introduction into an organization.
It also requires a new attitude by both developers and users and special insights
into their needs and capabilities.
Topics include planning the system, designing
the human-machine interface, documenting it, training users. Systems engineering
is more than just issues of software and hardware selection!
Reviews
"The key to effective information technology consulting and
systems analysis & design, is human relations rather than technical considerations
. . . . Since the work on computers is done by people within a social context,
van Steenis starts at that point. The idea is to design machines to accomodate
human characteristics, and NOT force people to adjust to the machine just because
high-tech is fashionable. . . . The goal is to improve productivity, not harass
the workforce—van Steenis shows us how."
—William
Sheridan, InSite Reviews
"Readable
and wide-ranging. . . . this volume has a lot to offer."
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